Recent studies have shown that the ROI per dollar of a CRM system has jumped from $5.60 to $6 in 2015. And this trend of improving returns will hold strong over the coming decade.

If You are Not Using CRMs, You are Losing Out:

Almost 75% of all companies in India have some form of Customer Relationship Management (CRM) solution in place. But this number is far lower than the rest

of the world where close to 90% of businesses work with the advantages of organized lead management, error free follow ups and post-sale engagement that a CRM system offers its users.

As the Millennials start becoming a part of the Indian economy, they will wield the power of their income ruthlessly. One negative experience takes at least 12 positive interactions to be forgotten and you can’t afford to slip up.

Dikonia works with popular cloud telephony provider Knowlarity to offer:

• Do not have central buyer profiles where all interactions with them can be consolidated for a complete snapshot of his preferences, spending capacity and relationship with the company.
• Have sales people who are drowning in administrative tasks without any reliable way to follow up with hot leads.
• Do not have historical and transactional data that you can analyze to better serve your buyers with cross-sell and upsell opportunities.

Enter Dikonia Telecom!

We have the ability to evaluate your business model (B2B, B2C or in fact P2P), identify the inefficiencies that are costing you conversions and sales and then create from scratch custom CRM applications that work to support your workflows and bring the clarity into your sales operations that you have always desired.

Please connect with us at to explore our portfolio of custom CRM deployments and enjoy the advantages of having an enterprise solution that is completely tailored to your company.