The Dikonia Telecom Mission & Values
Dikonia Telecom derives its strength and its motivation to serve from the Greek word Diakonia which conveys the sentiment of executing with care. And this mantra shines through each endeavor that the company undertakes.
Values
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Integrity
Dikonia Telecom has high standards of ethics and integrity and it seeks to associate with product and service vendors and providers who respect quality of performance even in the face of vagaries.
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Reliability
Reliability is a rare commodity in the world of telecom where connectivity is spotty and bills are often stuffed to improve profit margins. Dikonia Telecom stands for reliability in terms of deadlines, cost estimations and capabilities. A project assigned is a project that WILL see successful completion.
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Innovation
A telecom company can’t really hold its own without innovation. But Dikonia Telecom likes to espouse the quality of vetted innovation. We explore options, evaluate pros and cons and test available infrastructure for support before deploying solutions that are new to clients or to the market, in line with our policy of ROI or respect for the (client’s) investment.
Mission
Its mission is to help in the creation of a digital India where every individual, irrespective of status or geographical location has access to basic connectivity provisions like mobile and data plans.
Dikonia Telecom strives to realize this mission by offering a unique mix of products from vendors of international repute who ensure component integrity and longevity and services like optimized network topography for corporates and educational institutions, wireless connectivity set-ups that can function well under peak load conditions, data tower installation and maintenance and facilitation of cloud based telephony to equip even SMBs with professional tools of customer interaction and business.
Who Does Dikonia Telecom Serve?
SME
When serving SME clients with broadband and postpaid GSM plans Dikonia Telecom makes it a point to associate with vendors who have a track record of excellence despite India’s less than perfect infrastructure. Dikonia extends 24*7 mobile and internet connectivity to people who may not have the luxury of backup options or the time to sort through and correct the rampant practice of ‘bill stuffing’. What you pay for is what you get! Without exceptions!
Corporate & Educational Institute Clients
Corporates and educational institutions are consumers rather than providers of telecom services. Keeping in mind this difference Dikonia Telecom leverages its years of experience and subject matter expertise to bring together package and deployment options that involve setting up top of the line networking solutions from scratch with effective topographies and components that are almost invulnerable. It further facilitates the connection and use of premium products like leased lines, toll free service, Wi-Fi solutions, LAN-WAN solutions and cloud telephony to cut down on communication costs, boost productivity through unhindered internet access and take away the myriad problems associated with IT and telecommunication.
Internet Service Providers (ISP)
The main profit of ISPs in an increasingly overcrowded market depends on the ability to serve a large client base without dips in speed and spotty, uncertain connectivity. Fiber to the home (FTTH) which utilizes fiber optic cables to deliver core voice, video and data services is a popular option. Dikonia Telecom has a large portfolio of successful FTTH and wireless (P2P and P2MP) deployments and can help ISPs make the most of this exciting new technology without busting their wallet, encountering delays or getting caught up in problems without precedents because of insufficient early adoption in the country.
Telecom Operators & Vendors
Telcos account for a large portion of Dikonia Telecom’s business. From planned and phased data tower installations that include both expansion and maintenance to the supply of carrier grade, point to point and point to multi-point wireless broadband radios, Dikonia understands that the game for telcos is high stakes and customer satisfaction through faultless service is achieved only when the hardware and strategy are robust and in line with the unique political, social and infrastructural challenges posed by the country.
Services
We Offer
Services That Very Few Telecom Partners Can
Execute with Reliability through Redundancy
The specialty of Dikonia Telecom lies not only in its expertise and hands on practical wisdom concerning complicated undertakings like Data tower installations and FTTH networks; it also finds expression in its understanding of the importance of backups and redundancy. Dikonia Telecom gives its clients several fail safe options to make the most of their investment in a particular project and this quality tags it the most reliable telecom partner in Northern India.
Products
We Provide
Telecom Industry Gold Standard Products from Vendors of International Repute
Dikonia Telecom stocks up on products used by telcos and ISPs in their various endeavors. It also has an inventory of components that are needed to set up from scratch efficient corporate connectivity networks and on campus wireless and security solutions.